The fine print - Shipping policy

We currently ship to clients in the contiguous US, Alaska, Hawaii, Canada, UK, the EU, Australia, and New Zealand. If you are in UK, the EU, Australia, or New Zealand, please contact us to order. For all other locations, please subscribe to our newsletter for future updates.

We offer flat rate shipping as weight/dimensions vary due to the custom nature of our product. Rates are as follows (all in USD):

Canada Area 1 includes Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, and Saskatchewan.

Canada Area 2 includes all other provinces.

These rates may change in the future due to carrier rate changes.

Shipping to the UK, the EU, Australia, and New Zealand is based on size and weight at the time of purchase. Please contact us for an estimate.

Our forms ship Ground or UPS Standard International via UPS in one box which contains the bodice, stand base, stand pole, and accessories kit. To ensure safe delivery, we insure each form shipment and require a signature. If there’s any issue or question regarding your form, please save the packaging and contact us right away. Our scanning kits are delivered via UPS and USPS and do not require signature.

We do not ship to freight forwarders due to our unique, custom process. All Beatrice Forms destined outside of the US need to be shipped by us.

IMPORTANT - PLEASE READ BEFORE PURCHASING! Your form shipping fee includes insurance for replacement in case of damage or loss during shipment. In order to make a claim on your behalf and replace any damaged/missing parts without any cost to you, you must take photos of the unopened damaged box as well as more photos of the damage inside as you open it up and email these photos to us within 7 days. Without receiving this photo documentation within 7 days, we won’t be able to file a claim and any replacement costs including shipping will be your responsibility.

Although we really love meeting our clients in person, we’re not able to offer this service at this time.

If you’re receiving your order outside of the US, you agree to pay all duties, taxes, brokerage, and any other customs fees when the scan kit and Beatrice Dress Form arrive. We’re unable to accept returned merchandise or provide refunds due to the client’s failure to pay duties and customs fees, failure to take timely delivery of shipments, or any other reason the shipments of the scan kit or Beatrice Dress Form fail to clear customs.